GoSmokeFree Reviews
GoSmokeFree has an overall rating of 3.4 based on 28 reviews. Customer feedback on GoSmokeFree is mixed: GoSmokeFree reviewers highlight positive aspects like wide range of products, excellent customer service, fast shipping, competitive prices, which strongly appeal to smokers looking to quit, vaping enthusiasts, health-conscious consumers, gift buyers. However, GoSmokeFree is often criticized for its limited physical store locations, occasional stock issues, higher prices on some items, website navigation challenges.
28 reviews
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How would you rate GoSmokeFree?
All GoSmokeFree Reviews (28)
Veronica-sullivan
May 21, 2026
"Pretty Decent, But I Dramatically Needed More Nicotine"
I ordered from gosmokefree.co.uk it was fine overall. Delivery was okay, nothing went horribly wrong, no parcel disaster or anything like that. But the nicotine strength felt weaker than I expected, and I found myself using it way more than usual, which made me feel like I was in some kind of endless vape survival mission. It wasn’t bad at all, just not as satisfying as I hoped. I’d maybe try a stronger option next time.
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charles_Wright86
May 03, 2026
"Pretty good quality, honestly"
I felt a little pressured to decide quickly, but the quality turned out to be decent. It’s not bad at all, and I’m happy enough with it
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john1989
May 02, 2026
"I had to chase them twice about my…"
I had to chase them twice about my refund, which was frustrating, especially after they made it sound like it would be sorted sooner. It felt like one of those broken promises where you keep waiting and nothing happens unless you follow up. To be fair, they did eventually reply and I got my money back, so it wasn’t a total disaster. Just slower than it should’ve been, and they really could’ve been clearer about what was going on
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NormaSanders
April 18, 2026
"Pretty much right, but they always miss something"
My order from GoSmokeFree was mostly fine, but one of the flavours wasn’t the one I picked. It wasn’t the end of the world because I could still use it, but it’s annoying when you order specific stuff and expect it to be exactly right. Delivery was okay and the rest of the order matched, so no major drama. I’d probably order again, but these places always need to double-check orders better before sending them out.
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dawnmotts7310
April 16, 2026
"Didn't really do it for me"
The advice felt basic, to be honest. I tried following it for a bit, but then that whole thing happened and I ended up smoking again anyway.
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Erica_benedetti81
April 11, 2026
"Shows up when they say it will"
I've ordered from them a couple of times now and, so far, the deliveries have turned up when they said they would. Can't really complain about that
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Wayne-roemer
April 02, 2026
"I’ve ordered from gosmokefree.co a few times…"
I’ve ordered from gosmokefree.co a few times now, it’s been a tiny miracle every time. My usual coils and liquids are actually in stock, which feels almost unheard of compared to other sites where everything disappears into the abyss. Ordering was quick and painless, with no dramatic waiting around for restocks. Happy with it, to be honest.
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janice1985
April 01, 2026
"Order Showed Up Fine"
Well... my order arrived without any issues, and the site seems legit enough from my experience. Nothing really stood out as a problem...
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john-Ruble
April 01, 2026
"I wasn’t super impressed. I ended…"
I wasn’t super impressed. I ended up waiting for what felt like forever, which kind of put me in a bad mood before anything else even happened. Maybe it was just a busy day, I don’t know, but still, when you’re standing around that long, you start noticing every little thing. Overall, not great tbh.
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JamesGuetierrez
March 27, 2026
"Didn’t really find what I was after"
The site itself was fine. Easy enough to get around, no real issues there. But the selection… just felt a bit thin. I was looking for a couple of specific vape bits and some flavours, and there just wasn’t much that matched. Had a look around for a while, then ended up going to another shop instead. Not a bad experience exactly. Just not enough choice for what I needed
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james_Johnson70
March 27, 2026
"Easy return, just a little slow"
I had to return something because I accidentally ordered the wrong item, and the process was straightforward. I filled out the return form, sent it back, and just waited. It did take a few days for them to get back to me, but once they did, the refund went through without any issues. I feel like companies are usually like this with returns, if the process works, the only thing that really matters is how fast they respond. Would’ve been 5 stars if they’d replied a bit quicker, but overall I can’t really complain.
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jared2000
March 04, 2026
"I’ve tried a few flavours now and they’ve…"
I’ve tried a few flavours now and they’ve all been good. The berry one is definitely my favourite so far, it’s not too sweet and doesn’t have that weird aftertaste some others do. Based on that one alone, I’d say they seem to know what they’re doing with flavours. Delivery was fine as well, no issues there. I’ll probably order again when I’m running low.
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Violeta_howe83
March 02, 2026
"Decent packaging, no drama for once"
Ordered from gosmokefree.co.uk and, i was just glad it turned up without another little hassle to deal with. The box was neat, not bashed about, and everything inside was packed securely with no bits rattling around. Bottles were sealed properly too, so no leaks to clean up, which was a relief. I’m giving 4 stars because there did seem to be a bit more plastic than necessary, but overall it did the job and I didn’t have to chase anyone or complain, so I’ll take that...
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max.Patterson
February 05, 2026
"Felt Real, But the Packaging Had Me Suspicious"
The product itself seems genuine, so that part was a relief. But the packaging gave me a tiny moment of panic, it just looked a bit off to me, like something wasn’t quite right. I kept inspecting it like I was solving a mystery. In the end, the item seems fine, but the packaging definitely made me second-guess it at first.
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johnsykes7897
January 30, 2026
"I’m frustrated with the battery. It…"
I’m frustrated with the battery. It barely gets me through half the day, and it’s really annoying having to worry about charging it all the time.
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JaneGamez
December 28, 2025
"Pretty smooth checkout overall"
Checkout was straightforward, and my payment went through without any problems. I did spend a minute trying to figure out where the delivery options were, but maybe that’s just me? It wasn’t a big deal in the end, and I got the confirmation email right away, so overall it felt smooth.
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kristie_Stjohn70
December 27, 2025
"Expected Quicker and More Helpful Support"
I had to reach out to customer service about my order, i expected a faster response and a bit more help. The replies I got were short and felt like they were just trying to wrap up the chat quickly. I did manage to get the issue sorted in the end, but it didn’t really feel like it was because of their support.
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erin.Johnston
December 16, 2025
"I’m usually skeptical of customer…"
I’m usually skeptical of customer service because it often feels like you get passed around or ignored, but this was actually painless. They got back to me fast and answered my question without any hassle
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DRAPER
December 14, 2025
"Warranty sorted, but the process was confusing"
The warranty did get sorted in the end, so I’m glad about that. But the replies were slow, and I was often left wondering what the next step was or if I needed to do anything else. A bit more clarity along the way would’ve made the whole thing much less frustrating.
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SPAULDING
December 11, 2025
"I bought this from gosmokefree.co a few…"
I bought this from gosmokefree.co a few months ago, it’s been a nice reminder that some things don’t need to be fancy to be reliable. I’m not exactly gentle with it, it’s been dropped a couple of times, but it’s still working perfectly fine. The battery cover and buttons still feel solid too, which I appreciate more than I thought I would. No issues so far, and I’m happy with it overall.
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